📦 Shipping & Returns – 49 ASHRA

 

At 49 ASHRA, we are committed to providing a seamless shopping experience, from the moment you place your order to the day it arrives at your doorstep. Below, you’ll find all the details about our shipping and return policies to ensure complete transparency and ease.

 

🚚 Shipping Policy

Processing & Dispatch

• Orders are processed within 24-48 hours (excluding weekends and public holidays).
• Once processed, your order is dispatched with our trusted delivery partners to ensure safe and timely shipping.
• You will receive a confirmation email with tracking details once your order has been shipped.

Delivery Timeframes

• Standard Shipping: Estimated 5-10 business days (location-dependent).
• Express Shipping (if applicable): Estimated 2-5 business days for faster delivery.

📍 Please Note: Delivery times may vary due to unforeseen delays such as weather conditions, customs clearance, or high-demand periods.

Shipping Fees

• Standard Shipping: Free on orders above $155.55
• Express Shipping: Additional charges apply (calculated at checkout).
• International shipping availability and charges will be displayed at checkout.

 

🔄 Returns & Replacements

At 49 ASHRA, we stand by the quality and craftsmanship of our products. However, if you are not completely satisfied, we offer hassle-free returns and replacements.

Return Policy

• Eligibility: You can initiate a return within 14 days of receiving your order.
• Items must be unused, in original packaging, and in resalable condition to qualify for a return.
• Returns due to change of mind may be subject to return shipping costs.

Replacement & Refund Policy

• Damaged or Defective Items? We offer free replacements for any items that arrive damaged or defective.
• Refunds: Once we receive and inspect your return, refunds will be processed within 5-7 business days via the original payment method.
• Exchanges: If you prefer a replacement, we’ll send a new item at no additional cost (subject to availability).

How to Initiate a Return or Replacement?

1. Contact our support team at customerservice@49ashra.com with your order number and issue details.
2. Our team will guide you through the process and provide a return shipping label (if applicable).
3. Once your return is received and inspected, we will process your refund or replacement.

💡 Questions? We’re here to help! Contact our customer support team anytime for assistance.